Privacy Policy

AURAMEDIS DOO ("we", "our", "us") pays great attention to the protection of your personal data and privacy.

This Data Protection and Privacy Policy explains how we collect, use, store, and protect data obtained from users of our services and visitors to our website.

Data We Collect

We collect data that you voluntarily provide when using our services, including but not limited to:

• First and last name
• Contact phone number and email address
• Address (if required for service delivery)
• Health status information when necessary for patient transport

We may also automatically collect data through cookies and similar technologies, including:

• IP address
• Device and browser type
• Information about how you use the website

How We Use Your Data

We use your data for the following purposes:

• Organizing and carrying out patient transport
• Responding to your inquiries and requests
• Sending information about our services and promotions (with your consent)
• Improving the quality of our services and website
• Complying with legal obligations

Data Sharing

Your data is not shared with third parties, except when:

• It is necessary for service delivery (e.g., cooperation with medical institutions or transport partners)
• Required by law or regulatory requirements
• Needed to protect our rights and property

Data Storage and Security

We take appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. Data is retained for as long as necessary to fulfill the purpose for which it was collected, or in accordance with legal requirements.

User Rights

In accordance with data protection law, you have the right to:

• Request access to your data
• Correct inaccurate data
• Restrict data processing
• Request data deletion
• Withdraw consent for data processing at any time

Contact

To exercise your rights, you can contact us at:

• Email: auramedisbeograd@gmail.com
• Address: Bulevar vojvode Putnika 7, Belgrade, Serbia
• Phone: +381 64 8129362

Cookies

Our website uses cookies to improve user experience and analyze traffic. You can disable cookies in your browser settings, but this may affect the functionality of the website.

Changes to the Privacy Policy

We reserve the right to periodically modify this policy. All changes will be published on this website with the date of the last modification clearly indicated.

Date of last modification: 18.01.2026.